Career profile

Credit Counselor

Credit counselors help clients understand their debts and build a spending plan to repay them.

Some people cannot cover every bill that's due. Your work is putting their numbers and options into plain words they can act on.

Credit counselor reviews a debt budget with a client.

A day in the life

1A credit counselor compares a client's income statement with bills and a credit report while the client hands him another document.

Gather the full money picture

Review a client's earnings, expenses, account balances and credit report to see what they owe and what's left.

2A client points out a difficult expense in a proposed budget while the credit counselor listens and helps adjust payment allocations.

Shape a budget they can explain

Walk through spending and debt payments together, asking early which parts would be hard to stick to.

3A credit counselor speaks with a creditor by telephone and records proposed repayment changes while the client follows the payment schedule.

Ask a creditor for easier terms

In debt management, seek a lower rate or longer payoff, then report back without promising the debt disappears.

4After a client shows reduced work hours, the credit counselor revises the budget and records the changes in counseling notes.

Redo the budget after cut hours

Rework a client's budget to fit lower pay from cut hours, and record what changed in counseling notes.

Quick facts

Preparation

Bachelor’s typical

United States

Pay

$52,230/year

United States · May 2025

Outlook

3.3% projected growth

United States · 2025–2035

Quick orientation

Preparation, pay & outlook

Preparation

Bachelor’s typical

Some jobs accept a high school diploma.

Geography
United States
Period
Not applicable

Pay

$52,230/year

National median; $25.11 an hour.

Geography
United States
Period
May 2025

Outlook

3.3% projected growth

About 2,000 openings annually, including replacement needs.

Geography
United States
Period
2025–2035

Fit, tradeoffs & changing tools

Things to weigh

  • Expect substantial sitting, screen work, and client conversations.
  • Some appointments fall on evenings or weekends.

Where AI may help

Spreadsheets and counseling software help calculate payments and organize records.

What people still lead

You still need to understand the client’s circumstances and explain the choices.

What we can’t predict yet

How much routine counseling becomes automated remains uncertain; greater efficiency may limit job growth.

Pay in context

Earnings

Use the national figures as a reference when comparing actual offers.

The pay spread

The lowest-paid 10% earned under $38,350; the highest-paid 10% earned over $80,440. These are not starting and senior salaries.

Geography
United States
Period
May 2025
Pay basis
Annual employee wages; national 10th and 90th percentile thresholds

Workplace matters

Annual medians were $61,590 at local junior colleges, $55,280 at private colleges and universities, and $50,600 at state colleges and universities.

Geography
United States
Period
May 2025
Pay basis
Industry median annual wages for credit counselors

Openings include people moving on

The projected 2,000 annual openings include replacement needs. They are not 2,000 newly created positions each year.

Geography
United States
Period
2025–2035
Pay basis
Employment projection, not compensation

Getting started

Prepare through college

What the route involves
Earn a bachelor’s degree, commonly in business, finance, or psychology.
What it can lead to
Meet the typical educational expectation for counselor jobs.

Find a diploma-entry position

What the route involves
Apply to jobs accepting high school graduates; learn alongside experienced counselors after hiring.
What it can lead to
Build counseling competence through several months of workplace training.

Check each employer’s education and certification requirements.

After entry

Career paths

This starts where the entry routes leave off: early work, growing capability, and advancement or specialization.

  1. Get established

    Learn from experienced counselors how to build rapport with clients.

  2. Handle harder repayment choices

    Get better at explaining how a lower payment, a longer repayment period, and a changed interest rate affect a client’s options.

  3. Move toward senior counseling

    In college financial-aid work, senior counselor is a possible next role. Further training or experience and an employer’s needs shape advancement.

Where you can work

Nonprofit debt-counseling agencies

Phone counseling and client portals can connect you with people beyond the office. Some agencies have separate specialists supporting clients already on repayment plans.

  • Indoors
  • Office

College financial-aid offices

You explain aid and loan repayment to students and families while reviewing awards and processing documents. Questions arrive through walk-ins, calls, and email.

  • Indoors
  • Office

Try it

See whether the job clicks before you commit to the path.

Make a fictional monthly budget with take-home pay, essential expenses, and two debt payments. Calculate what remains, then cut the income by $200. Write two questions you would ask before changing the plan. Notice whether you enjoy both the arithmetic and the conversation.

Stay safe: Use invented numbers, not someone else’s private financial records.

Explore more careers

Sources

  1. O*NET OnLine. 13-2071.00 — Credit Counselors. Accessed 2026-10-04.
  2. U.S. Bureau of Labor Statistics. Credit Counselors — Occupational Outlook Handbook. Accessed 2026-10-04.
  3. U.S. Bureau of Labor Statistics. Occupational projections and worker characteristics. Accessed 2026-10-04.
  4. Consumer Financial Protection Bureau. What is credit counseling?. Accessed 2026-10-04.
  5. Consumer Financial Protection Bureau. What is the difference between credit counseling and debt settlement, debt consolidation, or credit repair?. Accessed 2026-10-04.
  6. GreenPath Financial Wellness. Speak with a Counselor. Accessed 2026-10-04.
  7. Boise State University. Job Standard for Financial Aid Counselor, Associate. Accessed 2026-10-04.

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