Career profile

Teller

Tellers help bank customers deposit money, withdraw cash, and handle everyday transactions without mistakes.

You switch between a customer's request and the numbers on your screen. Consider it if you like helping people and spotting small mistakes.

A bank teller helps a customer at the counter.
Department of Foreign Affairs and Trade / CC BY 4.0

A day in the life

1A teller counts a customer's cash beside checks and a deposit slip, checking the deposit at her workstation.

Take in a deposit

Count the cash and checks, match the total to the deposit slip, record it, and print a receipt.

2A teller compares a customer's identification with a check while reviewing the account before paying out cash.

Cash a check

Check the ID and signature, match the written-out amount to the figures, and confirm the balance covers it.

3A teller recounts the cash in her drawer and follows transaction records to find why the drawer is short.

Track down a cash shortage

Compare your cash with the transaction records, and if they don't match, recount and look for the error.

4A teller introduces a customer to a banker at a consultation desk for detailed product questions.

Pass along bigger questions

Hear the customer out, explain the next steps, and call a banker over for detailed product questions.

Quick facts

Preparation

High school + job training

United States · 2025–2035

Pay

$43,030/year

United States · May 2025

Outlook

13.2% fewer jobs

United States · 2025–2035

Quick orientation

Preparation, pay & outlook

Preparation

High school + job training

A high school diploma or equivalent and short-term training after hiring are typical.

Geography
United States
Period
2025–2035

Pay

$43,030/year

National median pay, equivalent to $20.69 an hour.

Geography
United States
Period
May 2025

Outlook

13.2% fewer jobs

Employment is projected to shrink, with about 26,800 openings a year nationwide.

Geography
United States
Period
2025–2035

Fit, tradeoffs & changing tools

Things to weigh

  • The work can be repetitive, and some customers arrive upset. You still need to check the details carefully.
  • Some schedules include evenings or weekends.

Where AI may help

Mobile check deposits and automated teller machines handle transactions that once required a counter visit.

What people still lead

You help untangle customer concerns and recognize when a banker needs to join the conversation.

What we can’t predict yet

How much routine service moves to machines will shape both staffing and the mix of problems tellers handle.

Pay in context

Earnings

The national median was $43,030 a year, or $20.69 an hour, in May 2025. That is a midpoint, not a starting offer.

The national spread

The 10th-percentile wage was $34,360 a year; the 90th-percentile wage was $49,680. These mark the lower and upper ends of the middle 80% of wages, not beginner and experienced pay levels.

Geography
United States
Period
May 2025
Pay basis
Annual wage percentiles for tellers

Pay by employer industry

Median annual pay was $42,920 in credit intermediation, which includes banks and credit unions, and $44,860 in management of companies and enterprises.

Geography
United States
Period
May 2025
Pay basis
Median annual teller wages within each employer industry

Openings despite fewer positions

Employment is projected to fall 13.2%, but about 26,800 openings are expected annually. These replace people leaving the occupation or workforce.

Geography
United States
Period
2025–2035
Pay basis
Employment projection; not a compensation measure

Getting started

Apply directly after high school

What the route involves
After hiring, learn transactions from an experienced teller.
What it can lead to
You build the skills to run your own teller station.
What to check
A diploma or equivalent is typical; college usually is not required. A background check may be required.

Bring customer-service experience

What the route involves
Build experience helping customers and handling transactions, then apply to teller roles that value those skills.
What it can lead to
This can meet an employer's experience requirement without previous bank employment.
What to check
Requirements differ; some employers accept equivalent education or training.

You can enter without prior banking experience. Individual employers may ask for customer-service experience.

After entry

Career paths

This starts where the entry routes leave off: early work, growing capability, and advancement or specialization.

  1. Get established

    Learn the bank's software and make balancing your drawer a reliable habit.

  2. Handle more questions

    Build confidence resolving routine concerns and recognizing when to call in a more experienced colleague.

  3. Become a head teller

    With experience, you may help other tellers, handle harder problems, and organize work schedules.

Where you can work

Bank branch

You work face to face with customers and alongside branch colleagues. Conversations can include showing digital banking options and introducing a banker.

  • Indoors
  • Office

Video teller center

At some banks, you serve customers at several branches through live video machines from one office. You also help people use the machine, so clear spoken directions matter.

  • Indoors
  • Office

Try it

See whether the job clicks before you commit to the path.

Make a pretend cash drawer with paper money. Record five deposits and withdrawals, then compare the remaining cash with your record. Ask someone to alter one entry and try to find it. Notice whether checking a mismatch feels satisfying or frustrating.

Stay safe: Use invented transactions and account details.

Explore more careers

Sources

  1. U.S. Bureau of Labor Statistics. Tellers — Occupational Outlook Handbook. Accessed 2026-10-03.
  2. O*NET OnLine. 43-3071.00 — Tellers. Accessed 2026-10-03.
  3. O*NET OnLine / U.S. Bureau of Labor Statistics. National Wages: 43-3071.00 — Tellers. Accessed 2026-10-03.
  4. U.S. Bureau of Labor Statistics. Occupational projections and worker characteristics. Accessed 2026-10-03.
  5. Wells Fargo. Teller Denver CO — R-578040. Accessed 2026-10-03.
  6. West Gate Bank. Current Job Openings — Video Teller. Accessed 2026-10-03.

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