Switchboard Operator
Help callers reach the right person, and capture clear messages when that person is unavailable.
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Customer Service
Explore work that answers customer questions, handles routine issues, and processes orders.
5 careers · grouped by type of work
Customer support and orders
5 careers
Telephone Operator
Help callers find the right number, complete difficult connections, and sort out special telephone billing requests.
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Customer Service Representative
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
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Correspondence Clerk
Correspondence clerks check records and write replies to billing questions, complaints, and requests that need a clear written answer.
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Order Clerk
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
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